We're open and shipping! Please read for COVID-19 updates / shipping information
COVID-19 and shipping updates (August 24, 2020):
USA: shipping to the US is very slow.
Please note that USPS is very erratic and slow due to the restructuring of USPS ordered by the US government. Expect running times of 2-12 weeks. Please make sure to keep an eye on your parcel (tracking number provided at the time of shipping - can be tracked on usps.com)
New Zealand and Australia: shipping services resumed! We're able to ship to you again!
Please note that there are delays in international shipping due to COVID-19 but a lot of countries are open for shipping again.
We're carefully monitoring the situation in Austria - we'll ship as long as it's safe for us, for you and for all he brave postal workers who are showing up every day for their work.
US customers / orders sent before April 13: USPS is currently NOT scheduling redelivering attempts - so please make sure to only order when you or someone you trust can collect your order from the post office in case USPS can't deliver your order at their first attempt!
For urgent order please get in touch and we'll see what we can do - postal services are working and doing a great job to keep things up and running (thanks to the brave people out there who make sure our orders get to our customers!)
Please note that due to restricted travel running times are longer at the moment (passenger planes usually transport a lot of freight and international mail - all those shipments are now transported with a more limited number of freight planes).